FAQs

All clients will receive a firm quote and contract for writing work. For individuals, payment is expected on 50/50 terms. 50% of the total payment for services is due when work begins. The remaining 50% is due upon draft or proof approval. For businesses older than 3 years and established nonprofit organizations, full payment is due upon completion of each individual job. Deposits may be required for large jobs. RESUME PACKAGES & MEMORIAL PROGRAMS REQUIRE UPFRONT PAYMENT IN FULL.

Payments are accepted via credit or debit card, PayPal, Zelle, Venmo, Cash App, ApplePay, Google Pay, certified check, and cash. For businesses and nonprofit organizations older than 3 years, payments can be made via company check.

If work is cancelled by the client, the client is responsible for work that has been completed at the standard hourly rate or 50% of the total cost of the job to be completed - whichever is less. If more than 50% of work is completed, client is responsible for paying the full contracted amount.

All information provided by the client is kept confidential and used only for the purpose of producing and editing written work to be provided directly to the client. No paid work is ever used for portfolio without the expressed verbal or written consent of the client. Client information is never reused for any purpose.

Once payment terms have been met, all finished work is property of the client. The client may alter and reproduce the completed work at will. Original work does not have to be cited; however, it is not to appear under any other byline.

Invoices paid beyond 14 days after completion will incur a 10% late charge upon second notice of billing. Invoices beyond 45 days will be processed through collections. Collection fees will be billed to the client.